“No matter what job you have in your life, your success will be determined 5% by your academics credentials, 15% by your professional experiences, and 80% by your communication skills.”
The way you choose to communicate[exchange your thoughts] with others is called your communication. This is a two-way process. whether you are communicating with a single person, group of people, or meeting. Communication is an effective way to get your message across to people, but how effectively you use it, is called communication skills. Since humans are called social animals to better socialize, communication skills plays the most important role. Strong communication skills pave the way for success in many ways.
Your speaking language, body posture, and attitude play an important role in communication, therefore a good command of these attributes helps in effective communication. If we talk about communication skills from a work perspective, then we can say that by improving communication skills, we can improve employee engagement, teamwork, decision-making, and interdepartmental communication in the workplace. For that reason, communication skills are the most in-demand soft skills that employers look for in their employees.
5 ways to improve your communication skills
There are many different communication skills to possess, here in this article we are going to focus on the top 5 major communication skills traits. these skills are necessary for successful communication in the workplace or in your private life.
As said, God has given us two ears and one mouth so we can listen more than speak. Listening plays the most important role in communication. Listening is the ability to receive and understand messages correctly in the communication process. Without the ability to listen efficiently, messages are easily misunderstood. successful listening is not only an understanding of oral or written information but also an understanding of how the speaker feels during communication.
For effective listening, it is necessary to cleanse our brain of all preconceived notions, judgments, and our personal mood. We listen with a focused mind and it is never possible to listen to someone with a distracted mind. A focused mind bends all energies into one point and helps us to listen better. Good eye contact, good gestures, and good posture help to listen better. When we maintain eye contact with the speaker, we try to process the spoken information and begin to understand the non-verbal ones that are communicated.
“One of the most sincere forms of respect is actually listening to what another has to say.” – Bryant H. McGill
you understand the message according to your experiences and knowledge and it may or may not be the same as the communicated message. Therefore for better understanding, it’s necessary to practice active listening for better communication skills.
2. Body language
The way our body is positioned when we are talking to someone is a form of communication. Body language sends a message to the person we are talking to; it can indicate whether we are listening or not, or show our interest.
Simple body language, such as eye contact, can show someone respect and mean that you are listening. Eye contact can also help you stay focused on what the person is saying. Sometimes crossing our arms or looking down can make us seem unapproachable to others and may mean an unwillingness to engage in conversation.
Communication starts way before you utter the first word. The first thing that one can notice is the posture. Always stand facing the other person. Showing your back shows disrespect.
below are few other benefits of a good body posture
a) Increase Self-Confidence
b) Raising Self Esteem
c) Attract the Audience
d) Workplace and relationship success
“Your body language shapes who you are.” – Amy Cuddy
3. Ask Questions
It’s okay to clarify! Asking questions is one of the ways we learn and improve our understanding. poor communication and miscommunications can be the result of misunderstandings. Clarifying a point with someone can also show others that we are listening.
The questioning shows that we are curious to collect information and we are ready to clarify our doubts. Asking questions allows us to find out more about the respondent, which can be helpful when trying to establish rapport and show empathy. It also increases your participation while communicating with a group of people or one person. Never be afraid to ask a question when you can’t understand the message.
“Learn from yesterday, live for today, hope for tomorrow.
The important thing is not to stop questioning.” – Albert Einstein
The role of self-esteem in communication is vital. The way we feel and treat ourselves has a huge impact on our lives. Self-esteem is the image we have of ourselves. Low self-esteem leads to low morale and therefore the person is unable to communicate his thoughts and feelings to others. It is very important for a person to have high self-esteem and confidence to communicate better.
Self-esteem can be developed by doing a good job of appreciation that makes us feel good and attracts attention. Self-esteem can develop over a period of time. It can be improved by reading good books, exercising, and living a disciplined life and associating with positive people, and working with passion. People with high self-esteem have more confidence and faith in their work and in themselves.
“Self-esteem and self-love are the opposites of fear; the more you like yourself, the less you fear anything.” – Brian Tracy
5. Know your Audience
As you strive to improve communication tactics, simply keeping your audience in mind and refining your message to your target audience will help you better get your message across. To develop your ability to communicate more persuasively, listen to others, and build understanding between yourself and your audience.
While speaking, you want listeners to understand and respond generously to what you are saying. Understanding your audience is an important part of the process of making a speech or making any communication. When speaking with an audience, getting to know your target audience is one of the most important tasks you face. You want to know the main demographics of your audience, such as age, gender, education, religion, culture, ethnic group, or race, as well as which groups your audience members belong to. in other words, knowing the values, attitudes, and beliefs of your audience members will allow you to forecast and plan your message.
“Focus on identifying your target audience, communicating an authentic message that they want and need and project yourself as an “expert” within your niche.” – Kim Garst
Developing communication skills can help you in many areas of your life, from your professional career to social gatherings and your family life. The ability to communicate effectively with clients, associates, and others is essential, whatever area you work in. since we already talked about how to develop good communication skills. Always Remember, better communication skill can help you in many ways, such as:
- Highly valued in the workplace
- Allows you to speak concisely
- Build better rapport
- Effective communication skills help in the development of leadership skills
- Helps your career progression